Terms of service

Welcome to Noorani Abaya. These Terms & Conditions govern your use of our website and the purchase of products through our online store. By accessing our website or placing an order, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, we kindly ask that you discontinue the use of our website.

Website Use

Our website is intended to provide customers with a secure and enjoyable shopping experience. By using this website, you agree to use it responsibly and in accordance with applicable laws.

You must not:

  • Use the website for unlawful or fraudulent activities.
  • Attempt to gain unauthorized access to our systems or customer information.
  • Interfere with the operation or security of the website.
  • Copy, reproduce, or misuse any content without our permission.

We reserve the right to restrict or terminate access to users who violate these terms.

Products & Pricing

We make every effort to present accurate product descriptions, specifications, images, and pricing. However, slight differences in colour, fabric texture, or appearance may occur due to lighting, photography, or individual screen settings.

Prices are displayed in the applicable currency and may change without prior notice. Promotional offers, discounts, and product availability are subject to change at our discretion.

While we strive for accuracy, we reserve the right to correct pricing errors, update product information, or discontinue products at any time.

Orders & Payments

After placing an order, you will receive an order confirmation acknowledging that we have received your request. This confirmation does not guarantee acceptance of your order.

We reserve the right to decline or cancel orders for reasons including but not limited to:

  • Product unavailability.
  • Payment authorization failure.
  • Incorrect pricing or product information.
  • Suspected fraudulent activity.
  • Incomplete or inaccurate customer details.

Payments are processed through secure third-party payment providers. Noorani Abaya does not store or have access to your complete payment information.

Shipping & Delivery

Delivery estimates are provided for convenience and may vary depending on your location, courier services, public holidays, or unforeseen circumstances.

Customers are responsible for providing accurate shipping information. Noorani Abaya cannot be held responsible for delays or failed deliveries resulting from incorrect addresses supplied during checkout.

Further details regarding shipping timelines can be found in our Shipping & Delivery Policy.

Returns & Exchanges

Returns and exchanges are subject to the terms outlined in our Return & Exchange Policy. Customers are encouraged to review that policy before making a purchase to understand eligibility requirements and applicable conditions.

Intellectual Property

All website content, including product photographs, logos, graphics, text, designs, branding elements, and other materials, is owned by Noorani Abaya or used under appropriate authorization.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written consent.

Limitation of Liability

While we work to ensure the accuracy and availability of our website, Noorani Abaya cannot guarantee uninterrupted access or that the website will always be free from technical issues.

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Changes to These Terms

We may revise these Terms & Conditions periodically to reflect updates to our business practices, services, or legal obligations. The latest version will always be published on this page and will take effect immediately upon publication.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact Noorani Abaya through our Contact Us page. Our team will be happy to assist you.