Shipping policy
Thank you for shopping with Noorani Abaya. We are committed to processing and delivering your orders as efficiently as possible. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered to ensure a smooth shopping experience.
Order Processing
Orders are processed after payment has been successfully confirmed. Processing times may vary depending on product availability, order volume, weekends, or public holidays.
Once your order has been processed and dispatched, you will receive a confirmation notification along with any available tracking information.
Shipping Methods
We work with trusted courier partners to deliver orders safely and efficiently. The available shipping methods may vary depending on your delivery location and the shipping option selected during checkout.
Shipping services are subject to the policies and operating schedules of our delivery partners.
Delivery Timeframes
Estimated delivery times may vary based on your location and shipping method. While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including weather conditions, courier delays, customs clearance, or public holidays.
Delivery estimates are provided for guidance only and should not be considered guaranteed delivery dates.
Shipping Charges
Shipping charges, where applicable, will be calculated and displayed during checkout before your order is confirmed. Promotional offers, such as free shipping, may be available during selected campaigns and are subject to their respective terms.
Any customs duties, import taxes, or additional fees imposed by local authorities are the responsibility of the customer unless otherwise stated.
Delivery Delays
Although we make every effort to ensure timely deliveries, unexpected delays can sometimes occur. Noorani Abaya is not responsible for delays caused by courier services, incorrect shipping information provided by the customer, customs procedures, or other unforeseen events.
If your order has not arrived within the expected timeframe, please contact our customer support team, and we will be happy to assist in tracking your shipment.
Order Tracking
Where available, tracking details will be shared once your order has been dispatched. Customers are encouraged to monitor their shipment using the tracking information provided by the courier.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information at the time of placing an order. Noorani Abaya cannot be held responsible for delayed or unsuccessful deliveries resulting from incorrect or incomplete address details.
If you need to update your shipping information after placing an order, please contact us as soon as possible. While we will do our best to accommodate your request, changes cannot be guaranteed once an order has been processed or shipped.
Contact Us
If you have any questions regarding shipping, delivery, or the status of your order, please contact Noorani Abaya through our Contact Us page. Our team will be happy to assist you.
